FAQ
We have listened to the requests of many customers, tried to put ourselves in your shoes and collected a rich list of information that can help you perfectly understand everything you would like to know about us.
Read and, if you have not found the right answer to your question, do not hesitate to write to us at info@albergo-mediterraneo.it or call us on +39 0773 733001/2.
What time can I check in?
Check-in starts from 14:00.
Is there bar service?
Yes, bar service is available during the day and evening.
Is there a parking reserved for customers?
Yes, Hotel Mediterraneo offers its guests free unguarded parking in front of the entrance. To access it, you must ask the reception for the appropriate gate key.
Is there a transfer service from the airport to the hotel?
You can book the transfer service by requesting it at the time of booking.
What kind of cuisine does the hotel restaurant offer?
The lunch and dinner menus bring to the table the flavors of the land and the sea, enhancing the typical products and recipes of the gastronomic tradition of the Pontine territory.
Are there particular architectural barriers?
No, all the rooms and services of the Hotel Mediterraneo have been designed in compliance with the rules for the elimination of architectural barriers and full accessibility for disabled people.
How many rooms does the hotel have?
The Hotel Mediterraneo has 75 double rooms, all with the possibility of single use and extra bed.
How many floors does the hotel have? Are they serviced by an elevator?
The Hotel Mediterraneo has 2 floors: on the ground floor are located Reception, bar and restaurant and some rooms; the first floor houses the rooms and is served by elevator.
Is it possible to connect to the Internet?
Yes, there is a wireless connection in public areas.
Is it possible to organize congresses?
Yes, the hotel has 2 meeting rooms.
Is it possible to take advantage of room service for breakfasts, lunches and dinners?
Yes. The additional cost is € 5.00.
What time do we have to leave the room?
Check out is scheduled for 11:00.
Is there a laundry service?
Yes, to take advantage of the service it is enough to hand over to the housekeepers – or, in the absence, to the Reception – the appropriate laundry bag with the clothes. The cost varies depending on the quantity and quality of the clothing delivered. Delivery takes place within 48 hours at most.
Is the use of swimming pools included in the price of the stay?
The use of the main pool is included in the rate and is available at the following times, with customer service-bathers: morning 9:00-13:00 and afternoon 15: 00-19: 00.
Are drinks included in the board price?
No.
Do the rooms have a terrace?
Yes, all rooms have a terrace.
Do I need a deposit to book The Room?
Yes, at the time of booking a fee equal to 30% of the total cost of the stay is expected to be paid by bank transfer, credit card, money order or PayPal.
What is the nearest train station?
The nearest train station is Monte San Biagio, perfectly connected to Terracina by a shuttle bus service.
What are the other services available in the room?
Each room has private bathroom, shower box, hairdryer and courtesy kit, telephone, satellite tv, safe, air conditioning.
What are the lunch and dinner times?
Lunch is served from 12:45 to 14:00, and dinner from 20:00 to 21: 45. You can take advantage of extra meals by booking at the Reception.
What are the reception hours?
Reception is available 24 hours a day.
What are the breakfast times?
Breakfast is served buffet style in the restaurant from 7:30 to 10:00.
What languages are spoken at the Reception?
Italian, English, French and Russian.
What are the payment methods of the stay?
We accept payments in cash, with ATM and credit card (Visa, Mastercard, American Express, Diners).
What are the penalties in case of cancellation of the reservation?
The customer is required to pay 20% of the cost of the entire stay, if notice of cancellation is made no later than the 14th day before the date of arrival; 30%, if such communication is made between 13° and 4° day; 50% if the communication is made in the last three days prior to arrival. No penalty is provided if the cancellation is due to force majeure (public calamities, strikes, epidemics, etc.).), while it is equal to 100% of the cost of the stay in case of” no show”, that is, non-cancellation.
How many seats are in the restaurant? Is it open to the public?
The restaurant has 140 seats and the service is reserved exclusively for the guests of Hotel Mediterraneo.
How far is the hotel from the bus stop?
The two bus stops (Viale Europa and Viale Circe) are about 20 meters from the entrance of the hotel. The reception staff also offers all the information on public transport and on schedules and tickets of trains, buses, ferries, hydrofoils and makes full availability for the organization of excursions in neighboring areas.
How far is the hotel from the sea?
The Albergo Mediterraneo is located 50 meters from the sea: Via Veneto is a cross of the Circe promenade, so just walk along it and cross the road. You can also take advantage of the beach service at 2 affiliated bathing establishments.
How big is the garden?
The green area surrounding the hotel is 3000 square meters.
How big is the main pool?
The pool is 300 square meters.
Can I rent cars, motorcycles and bicycles?
The reception staff offers information and contacts to customers to take advantage of the taxi service and for the rental of cars, motorcycles and bicycles.
Are pets allowed?
No, pets of any size are not allowed inside the hotel.
